Friday, 23 October 2015

Unable to upgrade



This morning, at&t update software downloaded a file approximately 700mb big, and when I attempted to update it started the reboot process, as it should, but then stopped abruptly and went back to booting the phone again, and update was not done. At first I thought it was marshmallow, but based on other posts here I see it was just 5.1.1 (right?) anyway, when I went back to software update it said "software update could not be completed" or something along those lines, and then this happened
Now I am unable to update, because the button is greyed out. What do I do? I was told marshmallow was coming soon why are they playing with out little hearts like that? [emoji20]

Sent from my SAMSUNG-SM-N915A using Tapatalk



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