Reactivation lock

Does anyone find reactivation lock option under security on note 5?

I'm using SM-N9200.

Reactivation lock

Hi all,

Have been using the Gear S2 paired with my Nexus 5 without any issues. Had to reinstall the ROM on my phone. When I installed the gear software again came upon the prompt to use my Samsung account earlier used to enable reactivation. But got stuck with it. Get an error quote that it is not the same account that I had earlier used and hence not able to use my gear. Please do help in resolving this.

I have also tried checking online but to no avail.

Thanks in advance!

Re-activation locked out. Any idea how to fix this?

Friend of mine has a second hand note 3 (N9005) he has had for a while and he did a factory reset yesterday trying to clean it up. Now he can't use the phone because he didn't uncheck the reactivation lock before doing the reset. The previous owner can't remember the Samsung account credentials he used at all. I'm trying to help him fix it and wondering what I could do? There are no Samsung service centers where I live so that's not an option unfortunately.

Things I've tried so far:
1- Forgot ID bug (youtube/watch?v=UdH56pUZAY8)
2. Accessibility bug (youtube/watch?v=uvQawp0hfn8)

Neither one works. Any help would be appreciated.